Legal

Terms of Service

Last updated: June 2026

These Terms of Service govern your access to and use of PingInsight (the “Service”). By creating an account or using the Service, you agree to these terms. This page is a plain summary provided as a starting point and is not legal advice.

1. Your account

You are responsible for safeguarding your account credentials and for all activity that occurs under your account. Notify us promptly of any unauthorized use.

2. Acceptable use

You agree not to misuse the Service, including by monitoring endpoints you do not own or have permission to monitor, or by attempting to disrupt the Service for other customers.

3. Billing

Paid plans are billed in advance on a monthly or annual basis through our payment processor. Annual plans are discounted. You can change or cancel your plan at any time.

4. Availability

We work hard to keep the Service available, but we provide it “as is” without warranties except where required by law. Service-level commitments, where offered, are described in your plan.

5. Contact

Questions about these terms? Reach us through our contact page.