Catch e-commerce outages before they cost you sales
For online stores, every second of downtime is lost revenue. PingInsight monitors your storefront, checkout, and APIs as often as every second, confirms outages with multi-location quorum to avoid false alarms, and alerts you the moment something breaks.
Downtime is lost revenue
A 30-second blind spot during a traffic spike is a lot of abandoned carts. True 1-second detection with exact-second timelines means you act while the incident is still small — and you can prove afterward exactly how long checkout was unreachable, instead of guessing.
Checkout and API dependencies
Your storefront depends on more than one URL. Monitor HTTP/API endpoints with assertions on status code, response body, and response time, plus DNS, SSL-certificate expiry, and domain/WHOIS expiry — so a quietly lapsed certificate or a failing payment API never takes down checkout without warning.
False alarms cause alert fatigue
Nothing trains a team to ignore alerts faster than 2am false alarms. Multi-location quorum requires agreement across regions — confirmed when at least 2 of the 3 live probe regions see the failure — plus a consecutive-failure threshold, so a single flaky probe never wakes anyone for nothing.
A day in the life
A flash sale doubles your traffic. Your payment provider's API starts timing out, but only intermittently — the kind of flicker that triggers a single-probe monitor into a 2am false alarm. PingInsight instead waits for quorum: US-East and US-West both see the failure while EU-West is still mid-check, and only when two of three regions agree does it declare the checkout endpoint DOWN. You're alerted in Slack with the exact-second the failures began. Because it wasn't a false positive, your team acts immediately, swaps to the backup gateway, and the public status page reassures shoppers — turning a revenue-leaking outage into a contained, 90-second blip.
- ✓HTTP/API checks with status, content, and response-time assertions for storefront and checkout
- ✓SSL-certificate and domain/WHOIS expiry monitoring
- ✓Multi-location quorum across 3 regions to suppress false alarms
- ✓Exact-second outage timelines for post-incident revenue analysis
- ✓Public status page on a custom domain to reassure shoppers during incidents
- ✓Alerts to email, Slack, Discord, Telegram, Teams, PagerDuty, and signed webhooks
Dig into Uptime monitoring and Status pages, review pricing, or see how PingInsight compares to Pingdom.
Frequently asked questions
- How does PingInsight avoid false alarms during traffic spikes?
- Outages are confirmed by multi-location quorum across the three live probe regions (us-east-2, us-west-2, eu-west-1): a check is only declared DOWN when at least two regions agree, combined with a consecutive-failure threshold. A single flaky probe or a brief network blip on one region won't trigger an alert.
- Can I monitor checkout and the payment API, not just the homepage?
- Yes. Add an HTTP/API check per critical path — homepage, product pages, cart, checkout, and payment API — each with its own assertions on status code, response body, and response time, so a 200 that returns the wrong payload still alerts you.
- Will I be warned before my SSL certificate or domain expires?
- Yes. Dedicated SSL-expiry and domain/WHOIS-expiry checks watch your certificates and registration and alert you ahead of the deadline, so checkout never breaks because of a silently lapsed certificate.
- How does a status page help during a checkout outage?
- A branded status page on your own custom domain (with automated TLS) lets shoppers and support self-serve current status instead of flooding your inbox. It's server-rendered and resilient, so it keeps showing accurate status even while your own systems are degraded.